Cole & Mason Warranty Claims

If this is within 30 days of purchase, please click here.

This form is for use by consumers currently in the U.S.   If you are located outside of the U.S. please click here to locate a distributor in your country.

* Our warranty does not cover damage caused by accident, misuse, abuse, commercial use or normal wear and tear.

If your Cole & Mason product is defective to the extent that you believe it is covered by our warranty outlined on the previous page, please complete the form below. DKB Household USA Corp is confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. .

Please note: Completion of this form does not guarantee approval of your warranty claim. Should your claim require further evaluation you will be asked to return your product for review. This warranty does not cover damage caused by accident, misuse, abuse, commercial use or normal wear and tear. The method of replacement is solely within the discretion of DKB Household USA. You may be issued an exact replacement, a coupon for the value of the item(s) or an item of similar design and function. 

*There are some claims that may require the item to be returned to our facility. In the event you are requested to return your item, the consumer is responsible for shipping cost related to the return.